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Terms & Conditions

These Terms govern your relationship with the operator of the online casino platform accessible via bo-dog.ca (hereinafter referred to as "bodog" or "the Operator"). By accessing or using the bo-dog.ca website and related services, you agree to be bound by these Terms. These Terms are effective as of June 1, 2025.

Definitions

For the purpose of these Terms, the following definitions apply:

  • Operator: The legal entity responsible for providing the online gambling services available at bo-dog.ca, namely Connaught Media BV, licensed under Curaçao eGaming (license number 1668/JAZ, validity prolonged through 2025) and Antigua and Barbuda FSRC (valid through 2025).
  • User: Any individual who accesses or uses the bo-dog.ca website and its services.
  • Player: A registered User who has an active account with bodog and participates in gambling activities offered on the platform.
  • Bet: A wager placed by the Player on one or more gaming outcomes or events, in accordance with the rules specified on bo-dog.ca.
  • Bonus: Any promotional reward provided by bodog to the Player, which may include free bets, deposit matches, or other incentives, subject to specific terms and wagering requirements.
  • Wager: The act of placing a Bet using real or bonus funds on the bo-dog.ca platform, subject to applicable rules and limits.
  • Account: A personal profile registered by the User on bo-dog.ca, which allows access to the services provided by bodog.
  • KYC (Know Your Customer): Verification procedures implemented to verify the identity, age, and legitimacy of the Player.
  • Deposit: Funds transferred into the Player's Account for use in gambling activities.
  • Withdrawal: The process by which a Player requests the transfer of funds from their Account to an external payment method.

Account Registration

To use the gambling services of bodog at bo-dog.ca, Users must complete the registration process and open an Account, adhering to the following conditions:

  • Age Requirement: Only individuals who are at least 18 years of age are permitted to register an Account and participate in gambling activities on bo-dog.ca. Verification of age is mandatory.
  • Registration Process: Users must provide accurate and truthful personal information during the registration, including a valid email address. Verification via email confirmation is required to activate the Account.
  • KYC Documentation: As part of compliance with regulatory obligations, Players are required to submit identification documents as part of the KYC process. This includes but is not limited to government-issued identification, proof of address, and any other documentation requested by bodog.
  • User Obligations:
    • Users must ensure the accuracy and completeness of all information submitted to bodog.
    • Users are responsible for safeguarding their Account credentials, including passwords and login details, and must notify bodog immediately if they suspect unauthorized access.
    • Sharing or transfer of Account login information is strictly prohibited.

Betting & Gameplay Rules

The Player agrees to abide by the following rules when placing bets and participating in gameplay on bo-dog.ca:

Bet Placement

  • Bets must meet the minimum and maximum limits specified on the bo-dog.ca platform for each game or event.
  • All types of bets allowed on bo-dog.ca must conform to the official rules of the games, sports, and casino offerings.
  • The Operator reserves the right to refuse or limit any Bet without providing reasons.

Bet Cancellation and Modification

  • Bets are considered final once placed and cannot be modified or cancelled, except in cases of technical error or fraud confirmed by the Operator.
  • Any cancellation of Bets or transactions will be communicated promptly to the Player.

Rules of Conduct in Live Casino and Chats

  • Players must conduct themselves in a respectful manner in all communications, including live casino interactions and chat functions.
  • Use of insulting, offensive, discriminatory, or fraudulent language or behavior is strictly prohibited.
  • Violation of these rules may result in suspension or termination of Account privileges, without prior notice.

Bonus Terms

bodog offers Bonuses which are subject to the following conditions:

  • Activation: Bonuses must be activated in accordance with specific terms outlined at the time of promotion, which may include minimum deposit requirements or opt-in procedures.
  • Wagering Requirements: Bonuses and any associated winnings are subject to wager requirements, which specify how many times the Bonus amount must be wagered before withdrawal is permitted. These requirements and the applicable timeframes will be clearly stated with each promotion.
  • Prohibited Games and Actions: Certain games or bet types may be excluded from contributing to wagering requirements. Using Bonuses in prohibited ways, including bonus abuse or exploitation, will result in forfeiture of Bonus and winnings.
  • Promotion Combinations: Bonuses generally may not be combined with other offers, except where explicitly permitted by bodog's terms for specific promotions.

Payments & Withdrawals

Players may fund their Account and withdraw winnings using the following methods, subject to limits and conditions:

  • Deposit Methods: Accepted deposit options include credit and debit cards, electronic wallets, and selected cryptocurrencies, as available on bo-dog.ca.
  • Withdrawal Methods: Withdrawals are processed via previously verified payment methods. The Operator reserves the right to require additional verification prior to processing withdrawals.
  • Limits and Fees: Deposit and withdrawal limits, as well as applicable fees, will be as disclosed on the bo-dog.ca payment section. Fees are generally charged by third-party providers, not by bodog directly.
  • Processing Times: Withdrawals are processed within the stated timeframes following approval, which typically range from several hours to up to 7 business days depending on the method.
  • Refunds: In cases where bets or Bonuses are refunded or reversed (e.g., due to voided bets, cancellation of promotions), the related funds will be credited or debited accordingly in the Player's Account.

Limitation of Liability

bodog undertakes to provide services fairly and accurately but limits its liability as follows:

  • Operator's Obligations: The Operator commits to ensuring fairness in the provision of games and betting services, including the accuracy of game results, odds, and payment calculations under normal operating conditions.
  • Exclusions of Liability: bodog shall not be liable for any losses, damages, or interruptions arising from technical failures, network outages, unauthorized access, or other circumstances beyond its reasonable control.
  • Maximum Compensation: The maximum compensation payable by bodog in case of proven error will not exceed the amount of the affected Bet or Bonus.
  • Force Majeure: The Operator is not responsible for events caused by force majeure, including but not limited to natural disasters, governmental restrictions, or third-party service failures.

Intellectual Property Rights

All content, software, trademarks, logos, and materials on bo-dog.ca are the exclusive property of bodog or its licensors and are protected by intellectual property laws.

  • Users are expressly prohibited from copying, reproducing, distributing, transmitting, or creating derivative works based on any content or software from the bo-dog.ca platform without prior written consent from the Operator.
  • Use of intellectual property in a manner that infringes on the rights of bodog or third parties is strictly forbidden and may result in legal action.

Privacy & Data Protection

bodog processes all personal data of Users in accordance with its Privacy Policy, which outlines the collection, use, and protection of your information.

By using the bo-dog.ca website, you consent to the processing of your data as described therein, including compliance with applicable Canadian privacy laws and regulations.

Changes to Terms

bodog reserves the right to modify these Terms at any time to ensure compliance with legal and regulatory requirements or improve its services.

  • Users will be notified of material changes via email and/or by prominent banners on the bo-dog.ca website.
  • Continued use of the platform after notification constitutes acceptance of the updated Terms.
  • If you do not agree with the changes, you must discontinue use of the bo-dog.ca services immediately.

Termination & Suspension

bodog may suspend or terminate a User's Account under the following grounds:

  • Violation of any Terms or policies, including fraud, abuse, or irresponsible behavior.
  • Failure to complete mandatory KYC verification within the required timeframe.
  • Legal or regulatory requirements necessitating restriction of access.

In such cases, bodog will notify the User via email or platform communication. Balances in the Account, subject to verification and compliance checks, will be refunded per the withdrawal procedures.

Governing Law & Jurisdiction

These Terms and your use of bo-dog.ca are governed by the laws of the jurisdiction of Curaçao, where the Operator is licensed and incorporated, and applicable Canadian federal and provincial laws where relevant.

Disputes arising out of or in connection with these Terms shall primarily be resolved through arbitration. Failing arbitration, parties consent to the exclusive jurisdiction of the courts of Curaçao.

Note: Use of bo-dog.ca is subject to provincial restrictions within Canada; for example, access is blocked in Manitoba and geo-restricted in Ontario and Quebec.

Contact Information

For any inquiries, customer support, or legal matters relating to bo-dog.ca and bodog, Users can reach out through the following channels:

  • Official Website: https://bo-dog.ca
  • Email: For customer support and general inquiries, please use the contact forms available on the official website or email the support address provided therein.
  • Phone: No dedicated phone numbers are publicly listed; please contact support via the website contact mechanisms.
  • Mailing & Legal Address: Not explicitly specified; the Operator's registered company is Connaught Media BV, Curaçao.