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Responsible Gaming

Responsible gaming at bodog is founded on the principle of promoting a conscious and balanced approach to gambling entertainment. Our commitment is to ensure that all players engage with our platform as a form of leisure, maintaining control over their gaming activities at all times. We recognize the importance of providing comprehensive support to our players, and as such, bodog is dedicated to offering all necessary tools and assistance to foster responsible play and to help prevent gambling-related harm.

Risk Awareness

Gambling should remain an enjoyable pastime; however, it is important to be aware of signs that may indicate a developing problem with gambling addiction. Common indicators include:

  • Placing bets more frequently than intended or chasing losses
  • Constantly thinking about gambling activities outside of play
  • Increasing wagers to experience the same excitement
  • Neglecting personal, professional, or financial responsibilities due to gambling
  • Feeling restless or irritable when unable to gamble

To assist in self-evaluation, please consider the following statements. Reflect on how often they apply to your behavior:

  1. I find gambling is taking up more of my time than I planned.
  2. I sometimes gamble to escape from problems or to relieve feelings of helplessness or anxiety.
  3. I have tried to reduce or stop gambling but was unable to do so.
  4. I often gamble with money I cannot afford to lose.
  5. People have expressed concern about my gambling habits.

If you answered "yes" to one or more of these statements frequently, it is advisable to seek help and consider implementing controls to manage your gambling activity.

Limits & Tools

bodog provides several effective tools for managing your gambling activity responsibly. These include setting deposit limits and controlling the duration of your play sessions.

Setting Deposit Limits

You can establish limits on your deposits within your personal account at bo-dog.ca. To set these limits, follow the steps below:

  1. Log in to your personal account on bodog.
  2. Navigate to the Responsible Gaming section.
  3. Select Deposit Limits and choose your preferred limit type: daily, weekly, or monthly.
  4. Enter the maximum amount you wish to deposit within the selected period.
  5. Confirm your choices to activate the limits.

These limits are strictly enforced and cannot be overridden before the limit period expires.

Time Spent Limits and Session Timers

To help manage the time spent gambling, bodog offers session timers and the option to enable automatic breaks. These measures encourage healthy gaming habits by alerting you to your playtime duration and allowing you to pause play.

Time-Out (Temporary Break)

You may choose to take a time-out, which is a short-term suspension of your account activities, lasting from 24 to 72 hours. To enable a time-out period:

  1. Access the Responsible Gaming section in your account.
  2. Select Time-Out.
  3. Choose the desired pause duration (24, 48, or 72 hours).
  4. Confirm your selection.

During this period, you will be unable to log in, place bets, or make deposits. Account funds will remain secure and accessible once the time-out concludes.

Self-Exclusion

For players seeking more extended breaks or permanent cessation, bodog provides a formal self-exclusion process. This allows you to block access to your account, preventing any gambling activity for a set period.

How to Self-Exclude

  1. Log in to your personal account on bo-dog.ca.
  2. Navigate to the Responsible Gaming section, then select Self-Exclusion.
  3. Choose the self-exclusion duration from the available options: a minimum of 6 months up to a lifetime exclusion.
  4. Read and acknowledge the terms and consequences associated with self-exclusion.
  5. Confirm and submit your self-exclusion request.

Consequences of Self-Exclusion

  • Once self-exclusion is activated, you will not be able to log in to your account for the selected period.
  • All active bets will be settled before the exclusion begins; withdrawals may be processed in accordance with the terms of service.
  • You will not be permitted to place new bets or make deposits during self-exclusion.
  • Withdrawal of any remaining balance will be handled per the applicable withdrawal policies; however, access to gambling services will remain blocked.
  • At the end of a temporary self-exclusion period, the account holder must contact customer support if they wish to reinstate access.
  • Lifelong self-exclusion requires a formal review by bodog and will generally be permanent unless otherwise negotiated.

For assistance or to discuss self-exclusion further, please contact our responsible gaming support team (contact details below).

Support Resources

Players in Canada seeking help with gambling-related issues can reach out to several trusted organizations offering confidential support, counseling, and treatment options:

  • GAMCARE
    Website: www.gamcare.org.uk
    Provides advice, support, and counseling services to people affected by problem gambling, including a 24/7 helpline.
  • Gamblers Anonymous
    Website: www.gacanada.org
    A fellowship of men and women who share their experience and strength to help each other recover from compulsive gambling through peer support and regular meetings.
  • National Problem Gambling Helpline (Canada)
    Phone: 1-888-230-3505
    Website: www.problemgambling.ca
    A national resource offering confidential help, referrals, and information across provinces.
  • Centre for Addiction and Mental Health (CAMH)
    Website: www.camh.ca
    Provides clinical services, research, and educational resources related to gambling disorder and mental health.
  • European Gaming & Betting Association (EGBA)
    Website: www.egba.eu
    Offers information and promotes responsible gambling policies for European players.

Help for Family

Families and friends of persons affected by gambling addiction can play a vital role in encouraging professional support and recovery. Consider the following guidance when approaching someone with gambling problems:

  • Approach the conversation with empathy and without judgment.
  • Express your concern calmly and clearly, focusing on specific behaviors you have observed.
  • Encourage them to seek professional help and offer to support them in accessing resources.
  • Educate yourself about gambling addiction to better understand their experience.
  • Suggest participation in family-oriented support groups, which provide a forum for sharing and advice.

Recommended family support resources include:

  • Gam-Anon: A support group for family members and friends of problem gamblers.
    Website: www.gam-anon.org
  • Family Therapy Canada: Offers psychotherapeutic services and strategies for families dealing with addiction.
    Website: www.familytherapycanada.ca

If you require immediate assistance or specialist guidance, consider contacting a certified psychotherapist experienced in addiction, or reach out to national hotlines listed above.

Operator's Commitment

bodog is firmly committed to promoting player safety and maintaining the integrity of the gambling environment on bo-dog.ca. As part of our internal responsible gaming protocols, we conduct ongoing analysis of player behavior patterns to identify potential risks.

  • Automated systems monitor unusual betting activity, including rapid loss patterns or attempts to circumvent limits.
  • Warning notifications are proactively sent to players showing early signs of problematic gambling behavior.
  • Our support team may proactively contact players to offer assistance or recommend the use of responsible gaming tools if risk patterns are detected.
  • All interventions comply strictly with privacy laws and respect player confidentiality.

bodog endeavors to maintain a secure and fair gambling environment and reserves the right to impose additional protective measures in accordance with regulatory requirements and best industry practices.

Updates

bodog regularly reviews and updates its responsible gaming policies to align with evolving regulations and industry standards. Players will be informed of any significant changes via email notifications and clear banners on the official site bo-dog.ca.

Last update of this page: June 2025.

Contact & Feedback

For questions related to responsible gaming, support requests, or to provide feedback, you may reach our dedicated Responsible Gaming Department by the following means:

Additionally, a feedback and self-control support request form is available within your personal account under the Responsible Gaming section on bo-dog.ca. We encourage all players to contact us for confidential assistance and with any concerns regarding responsible gambling.