Contact Us
At bodog, accessible via bo-dog.ca, we are committed to providing prompt and professional assistance to all our players and visitors within Canada. Should you require support or wish to make an enquiry, please use the following methods to get in touch with our dedicated customer service team.
Customer Support and Inquiry Procedures
If you require assistance, you are encouraged to reach out through our contact form provided below. Please provide your full name, a valid email address or messenger contact, and a clear, concise description of your request or issue. This ensures our team can accurately assess and respond to your inquiry without delay.
We endeavor to reply to all inquiries within one business day. For faster support, our live chat feature is available 24 hours a day, 7 days a week, offering immediate assistance from qualified representatives. Additionally, phone support is accessible for direct communication with our team at any time, ensuring your questions and concerns are addressed promptly.
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Official Communications and Contact Details
The bodog brand operates under Connaught Media BV, a company registered in Curaçao (Registration Number 145098). Our official online presence in Canada is maintained via bo-dog.ca.
Phone and Email Contacts
Currently, there are no direct public phone numbers or email addresses published for customer inquiries. Please use the contact form above or our live chat service to communicate with our support staff effectively and securely.
Office and Mailing Addresses
- Headquarters: Not publicly specified
- Regional Offices: None specified
- Mailing Address: Not publicly specified
- Legal Address: Not publicly specified
Despite the absence of public physical addresses, bodog complies with all jurisdictional requirements regarding transparent corporate conduct.
Licensing, Regulation, and Compliance
bodog, operating at bo-dog.ca, is fully licensed and regulated in accordance with international standards and applicable laws governing online gaming activities in Canada and other regions.
Licenses and Authorizations
- Primary License: Curaçao eGaming License Number 1668/JAZ, specifically authorized for online gaming activities. This license is valid and prolongated through the year 2025.
- Additional License: Antigua and Barbuda Financial Services Regulatory Commission (FSRC) License (number not publicly specified), also valid and prolongated through 2025.
Market Presence and Regulatory Jurisdictions
bodog actively serves customers within Canada, subject to provincial regulations. Note the following restrictions and regulatory adherence:
- Service is geo-restricted and subject to provincial jurisdictional limitations in Canada.
- Clients in Manitoba are blocked from accessing the service.
- Players in Ontario and Quebec are subject to geo-restrictions as per provincial regulatory frameworks.
- Operations comply with the regulations of Curaçao, Antigua and Barbuda, and Canadian provincial requirements, ensuring legal and responsible gaming.
Legal and Corporate Information
bodog is operated by Connaught Media BV, a company established in Curaçao since 1994. Acts of corporate compliance, financial transparency, and regulatory adherence are maintained according to international and local gaming laws applicable to online casino operators.
- Company Registration Number: 145098 (Connaught Media BV, Curaçao)
- Founder Year: 1994
- Parent Company: Connaught Media BV (Curaçao-based operator)
- Legal Entity Type: Not publicly specified
- Bank and Financial Details: Not publicly disclosed
- Subsidiaries: Not specified
Disclaimers and Legal Notices
All information provided on this page is accurate as of the date of publication and aligned with the latest regulatory updates valid through 2025. By contacting bodog via the provided channels on bo-dog.ca, you consent to the processing of your personal data in accordance with our Privacy Policy and applicable privacy laws.
bodog strictly complies with Canadian federal and provincial legislation regulating online gambling. Players are responsible for understanding and adhering to their local jurisdictional laws governing participation in online gaming activities.
All communications made using the contact form are confidential and will be handled with appropriate security measures. However, bodog disclaims any liability for information transmitted through unsecured connections.
Summary
For inquiries, support, or other issues regarding your use of bodog services within Canada, please use the available contact form or our 24/7 live chat support for the most efficient assistance. We prioritize transparency, player protection, and regulatory compliance to maintain a secure and trustworthy gaming environment for all our Canadian customers.